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So far Sandra Viveiros has created 128 blog entries.

COPA Affiliate Partnership

By |2024-01-23T15:30:14-05:00January 17th, 2018|Press Release, Uncategorized|

OUR STORY

E-Tech has been providing system support and information technology consulting services to our clients since 2005. We attribute our strength and success to our close working relationship with each and every one of our clients – regardless of size. We design our services specifically to help our clients succeed in today’s complex business environment, keeping in mind our client’s goals, objectives, and bottom lines. Since our inception, we have been establishing a strong bond with small to medium businesses and not-for-profits by delivering cyber security protection, website hosting services, IT support solutions, and website design services.

E-Tech is among the world’s 501 most elite managed service providers and #1 in Canada for 2020, according to Channel Futures MSP 501 Worldwide Company Rankings.

“Wow, I am so proud of my staff for their phenomenal work this past year. We continue to get stronger as a team every year. To get top 20 in the world is astounding, but #1 in Canada is truly special.”
– Ian Evans

Dark Web Monitoring
IT Support
Network Security
Cyber Security Awareness
Office 365 & G Suite
Business Continuity Solutions
Website Security

WordPress Hosting
Kentico Hosting
iMIS Hosting

WordPress Website Design

iMIS Consulting
iMIS Hosting
iMIS Maintenance

Why Use a Managed Service Provider?

Hiring an MSP can propel you to streamline your workflow and dedicate more manpower to mission-critical tasks.

With a team of well-supported experts who are highly dedicated to customer service, we  have the capacity to take an enormous load off of your IT team’s shoulders and deliver value over and above your current state.

A managed service provider is perfect for a small or medium-sized business with limited in-house abilities yet the resources to pay up-front costs.

Over time you’ll pay back a significant portion of this capital expenditure, with studies showing that MSPs can save you 50% of your annual IT costs.

Contact Info:

Is Your Data Safe Where It Lives?

By |2017-12-08T13:18:33-05:00December 8th, 2017|Uncategorized|

Technology paradigms come and go – and sometimes come back again. 

While data is spreading out among dozens of forms and formats throughout your business (PCs, servers, smartphones, tablets, the cloud), it’s also centralizing. Tablets and smartphones behave in the same way as the mainframe era’s “dumb” terminals when it comes to business applications. Sure, they enable data to empower business everywhere – but they act only as pure “client” front-ends to applications running on a server somewhere.

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Computer Security 101 Checklist

By |2017-10-05T16:33:14-04:00October 5th, 2017|IT Support, Uncategorized|

Since October is Cyber Security Awareness Month we have decided to put together a Computer Security 101 Checklist. Information Technology administrators know the value of computer security. Communicating that value to your end-users, however, can often prove to be a challenge.

Remember, every security best practice is a trade-off between convenience and safety. Users who don’t understand the stakes involved in computer security won’t often give up their convenience. Below are seven key aspects of computer security that all IT admins should teach their users:

Password Security Here’s an easy way to tell if someone is trying to steal information from you, or do damage to your technology: They ask for your password.

  • Never share your password with anyone, ever
  • Use a passphrase (a short sentence that’s easy to remember) instead of a password Combine your passphrase with two-factor authentication

Email Security It’s perfectly okay to open an email from someone you don’t know, and it’s perfectly safe to read it. But unless you’re really sure that the email is legitimate, don’t act on it. Don’t reply, don’t click, and don’t download. To do otherwise is to make yourself a target.

  • Never respond to an email from strangers
  • Don’t open any attachments that you haven’t scanned first
  • Don’t open any links you haven’t checked (hint, hover over the link to ensure it’s really going where it’s supposed to go)
  • Always backup your email

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Natural Disaster Survival Guide for Businesses

By |2017-09-12T18:27:54-04:00September 12th, 2017|Uncategorized|

In light of Hurricane Irma, a Category 5 storm that targeted the Caribbean Islands, Puerto Rico, and Florida last week, we have put together a few Business Continuity and Disaster Recovery tips for businesses to think about before the next natural disaster happens:

  • Create a phone tree for your organization and stay in touch.
  • Have a plan and contingencies.
    • What do you need to take from your office?
    • How will you support your customers, and from where?
  • Send out the storm plan to your employees, customers and partners. Include a communications schedule and stick to it.
    • Send an update to employees every few hours with what you know and don’t know.
    • Send updates to customers, partners and suppliers with updates that affect them regularly.
  • If your business cannot withstand a period of lengthy downtime, secure a facility further inland for you and your employees or ensure everyone is able to work remotely.
  • Hurricanes can put data centers out of commission. Make sure your business data, backups, applications, and server images are stored off-site.
    • Your IT professionals will be able to restore systems either virtually via the cloud or at the site where you’re resuming operations.
    • If time allows, test the backups of crucial servers before the storm hits.
It’s important to be as prepared as possible for the next natural disaster. It’s not a question of if it will happen, but when it will happen, as a disaster can strike at any time to any business.
Questions to Consider:
  • How much time can your business afford to be down?
  • How much data is your business willing to loose?
You can evaluate your recovery time and recovery point objectives using our Recovery Time Calculator.
To learn more about various types of natural disasters and what they can mean for your business, Download Our EBook, The Natural Disaster Survival Guide for Businesses. Most importantly, be safe!
Feel free to Contact Us for more information.
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Should Your Company Outsource IT?

By |2017-07-27T17:49:21-04:00July 27th, 2017|IT Support, Uncategorized|

IT service providers deliver the technical expertise small businesses need at a much lower cost than hiring IT staff. They can recommend, install, and manage technology according to business’ objectives and core competencies and ensure that critical data is safe.

That’s why nearly 70% small to medium sized businesses (SMBs) work with an IT service provider for some or all of their IT needs.

There are many considerations for SMBs thinking about moving their IT to another company. In this eBook, we’ve summed up the key factors to help you decide what’s best for your company.

Let’s get started!

What’s An Managed Service Provider (MSP)?

An MSP, or managed service provider, is an IT service professional to which SMBs outsource their IT needs. MSPs are the guardians of IT, delivering ongoing monitoring and management of client applications (email, web site, security, etc.) and IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows them to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems. MSPs closely monitor a wide variety of IT solutions a business has implemented, including web apps, desktop and server management software, backup and disaster recovery, storage management tools and security software.

Check out our EBook ‘Should Your Company Outsource IT?‘

Feel free to Contact Us for more information.
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