Cyber Security Awareness

5 Online Scams to Look Out For This Holiday Season

5 Online Scams to Look Out For This Holiday Season

By Sandra Viveiros|2022-12-07T14:03:14-05:00December 7th, 2022|Cyber Security Awareness, IT Support, National Cyber Security Awareness Month|

Holiday season is the universal time for giving, family & friends, and showing people how much you care for them. However, holiday season is also the time for scams. It is no secret that criminals will attack you when you are most vulnerable. Holiday season is a time where you are thinking of everything but security, whether physically or online, and that makes it the perfect time for criminals to strike. This holiday season keep a look out for the 5 most popular scams circulating around the internet!

1. E-Cards & Fake Gift Cards

Around this time, it is expected to be receiving holiday greeting cards from your loved ones, businesses, business partners and the like, and you may be sending them off yourself. We all know that gift cards are a perfect gift as well. Especially now, e-cards and gift cards are being sent virtually, typically by email. Cyber criminals are aware of this booming business, and they are going to capitalize. It is not just a possibility that you’re going to receive scam e-cards & gift cards, you should expect it. Before clicking on any free offer you receive in your email, always check the validity of the sender first. Send a quick but separate thank you email/text/call to the sender to check the validity.

2. Fake Package Delivery Notices

Online shopping has truly become the norm. It is the safest way for businesses to stay open during a global pandemic. And as resilient and COVID-19 is, there is no way it could stop the resiliency of the holiday season! What online shopping means however, is delivery notifications. We get so many that we can get numb to them, but it’s a perfect opportunity for cyber criminals to sneak right under your nose. Fake scams can come in many forms! SMS Text message scams, like that one shown in the picture above, are popular. Clicking on a fraudulent link can compromise your phone and any apps that you have downloaded. Email phishing remains to be the #1 reason cyber attacks occur. Typically, businesses will send notifications via email, but you can be sure there are fraudulent links lurking in your inbox that look just like the real thing. Clicking on a link in a scam email can come with real consequences: you can download ransomware on to your computer, you can be tricked into giving out credentials, download keylogging software… Really whatever the cyber criminal chooses.

3. Copycat Websites

Copycat website are not new on the internet, but it is still one of the most common used tools for cyber criminals, and worse, one of the most fallen for tricks. Victims of these scams can have no idea that they are not on the website they believe they are on. Cyber criminals will imitate the most used websites like Facebook, Amazon, Twitter, Email logins, etc. In the image above, we can see how these websites can get. How can you distinguish between real and a copycat? If you are a frequent visitor to the real website you might be able to notice the few nuances by simply looking, but clear cut signs of a fraud can be found in the website’s URL, its content, and its links. If you come across a fake website by accident, it is possible that you have already been compromised simply by being on the page. Best practices would be to exit the page immediately, then run your system’s antivirus and antimalware.

4. Fake Online Advertisements

Cyber criminals are so cunning and have gotten so smart that they can slip past even the smartest company’s protocols and precautions. Be on the lookout for fake advertisements while you search your favourite search engines. Cyber criminals have started using search engine ads to promote their fake websites to the top of the search. In the example shown, we can see an absolutely perfect advertisement scam of the amazon website. This ad is harmless if no one clicks on the link, but it’s so well done that a majority of people will find no reason not to click on it. Only when you get on the website can you start to deduce if it is fake, using the tools outlined in the last example.

5. Charity Donation Scams

During the holiday season and the season of giving, we are reminded to open our hearts to the less fortunate. While it’s always great to give to charity, cyber criminals have no censorship to what is beyond their limits. Charity scams certainly start to take the stage at this time of year. How do you make sure you are donating to the right charity? Double check to see if the charity is registered. The Canadian Government has an A-Z index that is reliable, and American charities are listed on varies indexes, a popular one being GuideStar.

Holiday Season 101 – 5 Best Ways to Shop Safely Online

Holiday Season 101 – 5 Best Ways to Shop Safely Online

By Sandra Viveiros|2022-12-02T15:00:54-05:00December 2nd, 2022|Cyber Security Awareness, Uncategorized, Website Security|

Holiday season is here, and it’s the time for giving. Everyone loves to give a gift and see the smile on their loved one’s face – but there’s a lot more that goes into buying the perfect gift. We are seeing more online shopping than ever before, especially with the huge influence of Amazon. In the wise words of our favorite superhero’s Uncle Ben, “with great power, comes great responsibility,” but in the case of the cyber world, “with great ideas, comes great risk.”

It’s unfortunate that there will always be someone looking to exploit the innocent, and it has certainly become a lot easier than ever through the world of cyber crime. There are an increasing number of ways for cyber criminals to attack you and your business! Threats and tools continue to get smarter and more sophisticated. Whether you’re clicking on a malicious link in a phishing email, accidentally transferring funds to a fraudulent account, or watching your business cripple from ransomware, it’s important to know the biggest cyber security threats against you, and how to fight against them.

Let’s start with the holiday season – here are the 5 best ways to shop safely online:

1. Never use public Wi-Fi networks to shop.

Public Wi-Fi from your local coffee shops are just that… public – meaning you never know who is on that network, and anyone with the know-how can compromise it. You can think of Wi-Fi this way: public Wi-Fi is like a public water fountain where you saw the person before you coughing on the spout. You certainly wouldn’t touch the spout without making it safe, and most people will ignore it all together. Private Wi-Fi is your own personal water bottle – sure you can share it if you want but no one has access except who you choose. Even better is a private Wi-Fi on a virtual private network (VPN), which is like having a room all to yourself to drink your own personalized filtered Fiji water. All this is to say, public Wi-Fi should only be used for your basic internet browsing, and you should always consider the potential consequences. Huge mega malls with free Wi-Fi are one of the biggest traps for cyber criminals – it’s like open season for hackers.

2. Beware of rock bottom prices

Put your hand up if you don’t love a good sale….No? No one? Everyone loves a good sale, but there’s a reason why everyday retailers won’t go below a certain price. Bottom line: if you’re paying rock bottom prices, expect a rock bottom product or no product at all. You will start to see a lot of social media advertisements across different websites with low prices on they’re “unbelievable” product, but it’s remarkably easy to set up a social media account and pay for advertisements, luring innocent people into buying a product that’ll never arrive. If you start seeing offers that look too good to be true, they probably are. Always double check the vendor, and see if the product is being sold on trusted sites like amazon and what their prices are.

3. Check for website securities

This is a very important step. Website securities are a tell-tale sign of a website that can or cannot be trusted. Look at this picture. What I mean by “website securities” is the padlock icon, and “https” displayed before the website URL. These two symbols show anyone on the website that any credit card transactions, social insurance numbers/social security numbers, login credentials, etc., are all secure transactions through encryption.

In technical terms, it means that the site you are visiting has a Secure Socket Layer (SSL) Certificate. Whenever you’re doing any online shopping, you have to be mindful of this. There is a significant difference between a website displaying “http” vs “https”. A website displaying “http” is not encrypting any information given throughout the website, meaning any hacker can access that information – including your credit card information. A basic rule is to never conduct transactions on a website without an SSL certificate.

4. Email marketing scams

The holiday season is when you’re going to start getting all the marketing emails from your favorite stores promoting their big sales. It’s no surprise that the number of fake marketing emails start to rack up as well. Imitation emails can be so well crafted, that it’s hard to distinguish between them and the real thing. Amazon, Best Buy, PayPal are just a few examples of companies hackers love to imitate during the holiday season. It’s important to be double checking all emails for validity, especially if you weren’t expecting an email from that company. Take the time to review our guide on how to identify phishing emails.

5. Don’t give personal info

A site that will ask for a lot of information in the process of payment are signs that it’s a scam. Typically, a website won’t need much else other than your name, payment method, mailing address and billing address. If the website starts to ask for additional information like your social insurance number/social security number, date of birth, and more personal information, it’s a sign that you might be getting scammed out of your money.

BONUS: Use credit cards

This is more about IF you do get scammed, rather than protection from scamming. Using a credit card is a safer and more secure way to conduct transactions, seeing how you’re not using your actual money but rather you’re using credit. When you report a scam to the authorities or to your bank – which you should always do – you’re more likely to receive your credit back rather than any funds from your debit account. It’s always important to stay ahead of the game when it comes to cyber protection. With the holiday season, it gets even more essential.

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