IT Support
When you’re a team of one or two working from home, Office365 and basic antivirus and cybersecurity protection may seem adequate. But what if you want to grow your team across geographies and offer in-person, hybrid and remote work? Your cybersecurity liabilities will increase, and you’ll need strong IT support that can safeguard your Long-Term Care Home network from today’s sophisticated attacks.
When you’re a team of one or two working from home, Office365 and basic antivirus and cybersecurity protection may seem adequate. But what if you want to grow your team across geographies and offer in-person, hybrid and remote work? Your cybersecurity liabilities will increase, and you’ll need strong IT support that can safeguard your Small-to-Medium sized Business network from today’s sophisticated attacks.
A good, dedicated IT Managed Service Provider gives you the peace of mind you need to focus on business growth. But, would you know if your current IT support system is really the right fit for your business? If you aren’t an expert in IT Managed Services it can be hard to tell. This infographic gives you an overview of what you should expect from a great IT Managed Service Provider, regardless of whether your business needs an internal IT resource or an outsourced IT team.
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Furniture and home goods giant IKEA announced that it had experienced a data breach in its Canadian operations that impacted an estimated 95,000 customers. The company said that sensitive customer information was mistakenly provided to an employee in an internal search between March 1 and March 3, 2022.
No specifics about the compromise data were offered beyond confirmation that no financial or banking information was accessed. IKEA says that it has notified any customers that were impacted by the breach and the Office of the Privacy Commissioner of Canada.
School website services provider FinalSite has suffered a ransomware attack that disrupted access to websites for thousands of schools worldwide. FinalSite provides solutions for over 8,000 K – 12 schools and universities in 115 countries. School districts that hosted their websites with FinalSite found that they were no longer reachable or were displaying errors. Bleeping Computer reports that in addition to the website outages the attack prevented schools from sending closure notifications due to weather or COVID-19. FinalSite says that approximately 5,000 school websites went offline as a result of the ransomware attack and no data was stolen. An investigation is ongoing.
The source code looks to pertain to various internal Microsoft projects, including for Bing, Cortana and Bing Maps. Microsoft made a blog post about its recent operations to track and potentially interfere with Lapsus$ last week. The company was quick to state, “Microsoft does not rely on the secrecy of code as a security measure and viewing source code does not lead to elevation of risk.” Lapsus$ is known to be a ransomware outfit, but no ransom activity was disclosed in this incident.
No information about consumer/employee PII, PHI or financial data exposure was available at press time.
Verizon has announced that hackers obtained access to a database. The hacked database includes the full name, email address, corporate ID numbers, and phone number of hundreds of Verizon employees. According to reports, the hacker contacted Verizon to ask for an extortion payment of $250,000 to prevent the release of the stolen data. Verizon has said that they do not plan to pay.
Information exposed in the database includes employee names, email addresses, corporate ID numbers, and phone numbers. Verizon says that the database does not include Social Security Numbers, passwords or credit card numbers.
Sunwing Airlines passengers were finding themselves delayed or stranded in airports in Canada and across the Caribbean after a cyberattack brought down boarding and check-in services maintained by Illinois-based service provider Airline Choice. The airline had been forced to manually check in passengers and handwrite boarding passes, causing massive delays for several days, with passengers stranded in the Caribbean, Mexico and Central America. The company in-turn had to subcontract flights with other airline carriers just to get some of its stranded passengers home.
The new ransomware group Stormous claims they’ve pulled off a ransomware attack against The Coca-Cola Company, claiming that it snatched 161 gigabytes of data. The hacking group has been linked with Russian nationalist cybercrime following its public statement vowing to take action against companies that pulled out of Russia in the wake of Russia’s invasion of Ukraine. Financial data, passwords and commercial account records are said to be among the stolen data. Coca-Cola says that it is investigating the matter.
Toronto healthcare provider Scarborough Health Network has disclosed that it has experienced a data breach. Officials say that an unauthorized actor gained access to the organization’s systems around January 25, 2022. The attacker was shut out of the system by February 1, 2022. The information of anyone treated before February 1, 2022, may have been compromised.
The organization says that patients who received care prior to the amalgamation of SHN Centenary Hospital (also known as Scarborough Centenary Hospital), SHN General (also known as Scarborough General), and Birchmount Hospital (also known as Scarborough Grace) under one network in 2016 might be impacted as well as patients who received care at hospitals that were part of the former Rouge Valley Hospital Network, including RVHS Ajax and Pickering Campus or Ajax-Pickering Hospital.
The health network says a big pool of information may have been accessed, including patients’ names, dates of birth, marital statuses, home addresses, phone numbers, email addresses, OHIP numbers, insurance policy numbers, lab results, diagnosis information, COVID-19 immunization records. Staff names and numbers may have also been accessed.
General Motors (GM) has announced that it was hit by a credential stuffing attack last month that exposed customer information. GM said that they detected the malicious login activity between April 11-29, 2022, and that hackers obtained access through credential stuffing. GM said in a statement “We believe that unauthorized parties gained access to customer login credentials that were previously compromised on other non-GM sites and then reused those credentials on the customer’s GM account.” The bad actors also redeemed loyalty points from some customers’ accounts for gift cards.
Customer data that was exposed in this incident includes first and last names, personal email addresses, home addresses, usernames and phone numbers for registered family members tied to the account, last known and saved favorite location information, currently subscribed OnStar package (if applicable), family members’ avatars and photos (if uploaded), profile pictures and search and destination information, car mileage history, service history, emergency contacts and Wi-Fi hotspot settings (including passwords).
The Conti ransomware group has claimed responsibility for an attack on Panasonic’s Canadian operations in February 2022. Panasonic confirmed that it had been the victim of a ransomware attack that impacted its systems, processes and networks. The company says that it has contracted with outside experts to investigate the attack as well as clean and restore servers and rebuild applications. No word was available about what if any data was stolen by the attackers. Panasonic says that relevant authorities have been informed.
Chicago Public Schools is facing a big breach of student data after a technology vendor experienced a data security incident. CPS has disclosed that it was recently informed that an unauthorized access incident took place at Battelle for Kids in December 2021. In that incident, a server that housed four years’ worth of personal information about students and staff from the 2015-16 through 2018-2019 school years was breached. Officials say that no Social Security numbers, no financial information, no health data, no current course or schedule information, no home addresses and no course grades, standardized test scores, or teacher evaluation scores were exposed in this incident.
The improperly accessed data included students’ names, schools, dates of birth, gender, CPS identification numbers, state student identification numbers, class schedule information and scores on course-specific assessments used for teacher evaluations. Employee data included names, employee identification numbers, school and course information and emails and usernames.
