IT Support

Computer Security 101 Checklist

By |2017-10-05T16:33:14-04:00October 5th, 2017|IT Support, Uncategorized|

Since October is Cyber Security Awareness Month we have decided to put together a Computer Security 101 Checklist. Information Technology administrators know the value of computer security. Communicating that value to your end-users, however, can often prove to be a challenge.

Remember, every security best practice is a trade-off between convenience and safety. Users who don’t understand the stakes involved in computer security won’t often give up their convenience. Below are seven key aspects of computer security that all IT admins should teach their users:

Password Security Here’s an easy way to tell if someone is trying to steal information from you, or do damage to your technology: They ask for your password.

  • Never share your password with anyone, ever
  • Use a passphrase (a short sentence that’s easy to remember) instead of a password Combine your passphrase with two-factor authentication

Email Security It’s perfectly okay to open an email from someone you don’t know, and it’s perfectly safe to read it. But unless you’re really sure that the email is legitimate, don’t act on it. Don’t reply, don’t click, and don’t download. To do otherwise is to make yourself a target.

  • Never respond to an email from strangers
  • Don’t open any attachments that you haven’t scanned first
  • Don’t open any links you haven’t checked (hint, hover over the link to ensure it’s really going where it’s supposed to go)
  • Always backup your email

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Should Your Company Outsource IT?

By |2017-07-27T17:49:21-04:00July 27th, 2017|IT Support, Uncategorized|

IT service providers deliver the technical expertise small businesses need at a much lower cost than hiring IT staff. They can recommend, install, and manage technology according to business’ objectives and core competencies and ensure that critical data is safe.

That’s why nearly 70% small to medium sized businesses (SMBs) work with an IT service provider for some or all of their IT needs.

There are many considerations for SMBs thinking about moving their IT to another company. In this eBook, we’ve summed up the key factors to help you decide what’s best for your company.

Let’s get started!

What’s An Managed Service Provider (MSP)?

An MSP, or managed service provider, is an IT service professional to which SMBs outsource their IT needs. MSPs are the guardians of IT, delivering ongoing monitoring and management of client applications (email, web site, security, etc.) and IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows them to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems. MSPs closely monitor a wide variety of IT solutions a business has implemented, including web apps, desktop and server management software, backup and disaster recovery, storage management tools and security software.

Check out our EBook ‘Should Your Company Outsource IT?

Feel free to Contact Us for more information.
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