CORONAVIRUS: WFH Security Steps that Companies can do to Prepare for COVID-19 challenges

By |2020-04-15T10:46:56-04:00April 15th, 2020|COVID, Cyber Security Awareness, Uncategorized|

It’s no secret that the novel coronavirus, or COVID-19, has become a global issue with the World Health Organization declaring it a pandemic as recently as March 10th[1]. But what does that mean for businesses and organizations who must keep operations going for as long as possible? Having a business continuity solution has become imperative amid growing concerns. A business should always be considering the well-being and health of its staff and employees, so it’s no surprise that more and more people are working from the safety of their homes. Here, we will look over how to be cyber secure and have business resiliency if COVID-19 continues to spread and drastic measures continue to be taken.

Step 1: Setting up cyber secure remote work environments:

Many businesses and organizations are prioritizing the health of their employees by allowing them to work remotely from home. However, as a work force shifts to working remotely, company firewalls, DNS, and IDS/IPS are rendered ineffective. Rule number one when working remotely: use a secure WiFi network. Having a VPN, or a Virtual Private Network, grants you the additional security that will protect you from any possible lurking eyes. If you send your data through an unsecured WiFi connection, you lose the power of privacy, making it possible for cybercriminals to intercept your data. This is even more true with public WiFi networks that you can get from coffee shops, libraries and the like.

Rule number two: secure your home workstation. Your office workstation will typically have a fully patched and updated anti-virus and anti-malware software, and it’s important to treat your remote workstation with the same amount of care.

Step 2: Having an Intelligent Business Continuity Plan:

Few companies can afford disruption to their services for a prolonged period. For the small to medium size businesses, a day to a week of downtime could be a death sentence. For large companies and corporations, a day to a week of downtime can result in millions of dollars lost.

What would downtime cost your company? Find out here.

Communication during and following an emergency presents a variety of challenges. So, crafting an employee safety and communication plan that works is absolutely essential. The specifics will vary widely from company to company, but your emergency safety and communication plan must address how the company will ensure employees are safe during a disaster event; and how it will communicate essential information to employees following the event.

The same is true with data, considering it’s essential for all types of organizations today. Ensuring access to applications and data following a disaster is critical, but it’s just one piece of the BCDR puzzle. Evaluating your business’ ability to restore IT operations can be a good starting point for company-wide Business Continuity efforts. Good BCDR planning should look at the business as a whole, and the goal should be to develop business resilience.

Feel free to Contact Us for more information.

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[WEBINAR RECORDING APRIL 7, 2020] COVID-19: HOW TO KEEP YOUR REMOTE WORKERS CYBER SECURE

By |2024-01-23T15:05:15-05:00April 7th, 2020|COVID, Cyber Security Awareness, Uncategorized, Webinars|

Date And Time: Tuesday, April 7, 2020 2PM-3PM EST

In light of COVID-19, we believe it’s important to share with everyone how to keep employees safe while working from home. About 90% of successful network breaches were caused by user error, meaning your employees! No industry is safe from cyber security threats – even experts like us are targeted by cyber criminals, even now in the COVID-19 Pandemic. That’s why we recommend our advanced Cyber Security Awareness Training program, to keep you and your employees safe from the threat of the web. Join us for our Webinar, COVID-19: How To Keep Your Remote Workers Cyber Secure

Talking Points:

  • Having proper cyber security during the Coronavirus Pandemic
  • How having employees working remotely effects the security of your business operations
  • What phishing/spam emails are circulating on COVID-19 and how to recognize them
  • How employees are the BIGGEST threat to any business
  • The importance of having staff Cyber Security Awareness trained

Speakers:

Ian Evans
President and CEO

Corey Evans
Business Development Associate

Fadi Aziz
Senior Network Administrator & Sales Engineer

E-TECH COVID-19 COMPANY UPDATE

By |2020-03-23T13:50:52-04:00March 23rd, 2020|COVID, Cyber Security Awareness, Uncategorized|

Dear Clients & Partners, We want to assure you that we take the health and well-being of our community, customers, and employees very seriously. Like you, we’re closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic. To help prevent the spread of COVID-19, we will practice social distancing. We have temporarily shifted to working from home in order to protect and care for those who work with us. We’re still available remotely between 7 AM – 6 PM EST and 24/7 for critical issues. Services will remain uninterrupted, customers will continue to receive the same great level of service from us. You can also find us on our social channels to keep updated. We are all in this together. We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed. Sincerely,

Ian Evans
President & CEO
E-Tech
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iMIS ALERT: 4 Common Issues and Solutions on iMIS Desktop

By |2020-02-13T13:59:49-05:00February 13th, 2020|Hosting, iMIS, IT Support, Uncategorized|

With iMIS Cloud coming out soon, it’s looking like iMIS Desktop will no longer be supported by ASI. What does this mean for all the users still using iMIS Desktop? You’re going to run into some issues and bugs that are no longer going to get fixed. Of course, upgrading to iMIS Cloud may not be ideal, so if you are still using iMIS desktop here are some common issues and how to avoid them.

1. You want to open the system information for iMIS but did not log in. You have the information you need, but now the information window will not close when you click OK, and iMIS will not shutdown. When you try to exit, it will tell you to finish what you were doing.

The correct way to get out of this situation is to press the Esc button. This will close the login screen and then you will be able to close the system information window. You can then close iMIS or open the login screen again to login by clicking on “Logon->Logon to host”

2. Managing Batching under the A/R Tab. When opening a batch, it will be open on edit mode, but it will still allow navigation to other tabs. If you do not enter any input and navigate to another tab, it will glitch out and not allow you to do anything or close the application.

To resolve this, click the exit button to get the “you must complete or cancel your task” prompt and press the Esc button twice. This will cancel the editing mode and allow iMIS to continue doing other things. This issue may occur on other editing options and tabs so if iMIS is ever stuck in this situation the Esc button may get you out it.

3. Logging into a recently upgraded iMIS Desktop. You may encounter an error that tells you your iMIS application and database versions are different.

The first thing to check is to make sure you can log onto the staff site, then make sure iMIS desktop, the iMIS application and the iMIS database are all on the same version. If this is the case, then your issue is most likely the VirtualStore files for iMIS. These files are automatically loaded when opening iMIS desktop and the older version of iMIS has created those files. The simple solution would be to delete the iMIS VirtualStore files inside C:\Users\<Your Username>\AppData\Local\VirtualStore.

4. iMIS Desktop issues with Internet Explorer security settings. If you are getting script errors, unable to run reports, unable to view the pages or even unable to login, this may be due to various Internet Explorer security settings.

If there have been changes to the settings, a recommendation would be to reset them to the default settings. The higher the security the more things that can go wrong. If you want to be sure it’s not related to these security settings, turn the security to the lowest possible settings and try using iMIS desktop again.

BONUS: iMIS Staff Site Issue and Advice

We advise not to delete any communication templates you may use in the future. In iMIS any communication templates sent to the recycle bin are not currently able to be reverted through the staff site. Before you delete any communication template, make sure you really don’t need it. Otherwise, to restore it you will have to go into the database and update the DocumentStatusCode to 40 for the deleted communication template.

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[WEBINAR RECORDING FEBRUARY 25, 2020] Uncover the Truth About the Internet by Taking a Deep Dive into the Dark Web

By |2024-01-23T15:06:59-05:00January 27th, 2020|Cyber Security Awareness, Dark Web Monitoring, Uncategorized, Webinars, Website Security|

Date And Time: Tuesday, February 25, 2020 @ 2PM-3PM EST

What is the truth about the Internet? It has many layers to it. The internet can be seen as a vast and deep ocean of websites and code. We are all most familiar with the surface layer of the internet, but many people think it ends there. It doesn’t. What’s below the surface? The deep web, which includes websites and pages that are only accessible through permissions (think usernames and passwords). What’s even deeper than the deep web? The dark web, where over 50% of activity is criminal. When data breaches occur, everything from the credentials of its users, SIN/SSN, banking info, personal information, etc. starts to get sold all over the Dark Web. The important question: How can you stay protected from the Dark Web?

Talking Points:

  • The undeniable stats and biggest data breaches in Canada and the U.S.A. from 2019 and 2020
  • What is the internet? What is the difference between the deep web and the dark web?
  • Snapshots from the Dark Web and its virtual black markets!
  • How can people steal your identity and sell it on the Dark Web?
  • What is Cyber Security Awareness and how can we protect ourselves from the Dark Web?

Speakers:

Ian Evans
President and CEO – E-Tech

Katie Wallace
Channel Success Manager – ID Agent

Will Bishop
Channel Success Manager – ID Agent

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