How Much Data and Time Can You Afford to Lose?

By |2019-05-09T10:00:28-04:00May 9th, 2019|Business Continuity Solutions, Uncategorized|

Business Continuity and Disaster Recovery (BCDR) is the ability to keep daily operations running even in the midst of a natural, man-made or technical disaster.

It isn’t just about data backup, but having a successful BCDR plan does address ready access to backups and timely restorations – and all of the potential obstacles you might encounter in the process.

The costs and consequences of downtime can be measured by asking yourself two questions:

‘How much TIME you can afford to lose?’ (Recovery Time Objective, or RTO)

‘How much DATA you can afford to lose? (Recovery Point Objective, or RPO).

In order to be effective, a business continuity plan must establish an acceptable RTO and RPO for the business and engage a backup and recovery solution that can achieve both in the event of a disaster or outage.

You might ask: ‘how can I even calculate my Recovery Time Objective and Recovery Point Objective?’ We got you covered with our Recovery Time Calculator – our easy-to-use tool that lets you discover the total cost of downtime to your organization.

How Much Data Can You Afford to Lose?

A successful plan eliminates or minimizes the amount of data a business would lose in a disaster or outage.

Consider the consequences of losing all of the data your employees and customers generate in just one day – if it’s possible at all, how long would it take to re-create critical data generated by sales, customer service, marketing, human resources, registration and other internal departments?

How much would it cost your organization to lose a day’s worth of orders and emails?

How much will it cost for employees to attempt to re-create lost data?

An effective plan that will protect the business must have a method of capturing data at regular intervals that meet the organization’s RPO.

How Much Time Can You Afford to Lose?

Your BCDR plan should not only minimize the amount of data your business would lose, but also the time it takes to get systems up and running again.

When considering how much downtime would cost your business, consider the financial impact of lost customer connections and employee productivity.

How many sales will you lose in an hour or a day if your systems are down?

How many customers will simply turn to a competitor?

What is the hourly or daily cost of lost labor?

What are the overtime costs for IT administrators who must work through the night to restore systems?

In order to minimize downtime and hit the organization’s RTO, a BCDR plan must incorporate a comprehensive backup strategy that protects entire workstations and servers.

This is best achieved through image captures that include all data, applications and operating systems.

A holistic plan must feature fast, full restoration capabilities – including the ability to restore images and files to different hardware or bare metal in case the original hardware is destroyed or damaged beyond repair.

Fast recovery depends on having options for storage and restoration – including the ability for instant local and off-site virtualization.

It also offers the ability to utilize a hybrid cloud-based model to store entire systems locally and off-site.

It’s important to give administrators the ability to manage backup and recovery remotely from a central or alternate location in case a branch office is affected or the central office isn’t accessible.

These options give the business the ability to adapt replication and storage strategy and infrastructure to their changing needs.

Indirect Costs of Downtime and Data Loss

Of course, RTO and RPO aren’t the only ways of measuring the consequences of downtime.

In today’s always open global market, consumers and employees have very little tolerance for downtime and data loss. The fact is, at some point all businesses will encounter the threat of downtime or data loss due to disaster or human error.

While the direct costs of downtime are relatively easy to quantify, the indirect costs can be harder to establish – but are just as devastating to the business.

As you build a case for a comprehensive business continuity plan, consider the impact of negative press, negative social media chatter, employee frustration, lost consumer confidence and reputation damage.

It’s easy to see how quickly downtime and data loss can ruin a business. A business continuity solution protects the business from the potentially devastating consequences of small and large disasters – no matter the cause.

Check out our Business Continuity Solutions page, where you can get a start on a proper BCDR plan!

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E-Tech Recognized for Excellence in Managed IT Services

By |2019-02-21T11:08:21-05:00February 21st, 2019|About Us, Uncategorized|

Toronto, Ontario, February 21st 2019 E-Tech announced today that CRN®, a brand of The Channel Company, has named E-Tech to its 2019 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with innovative approaches to managed services. These services help customers improve operational efficiencies, maximize return on IT investments, and continuously help them navigate the complexities of IT solutions.

“Being chosen as one of the Pioneer 250 really validates the hard work and skills that our staff bring to work every single day,” said Lloyd Evans, Vice President, Information Technology at E-Tech. “In truth, we sell Customer Service, and to be recognized by CRN really proves that our customer focus gets the best results possible!”

Managed service providers are integral to the success of businesses everywhere. They empower companies to implement and operate complex technologies while staying within their budgets and keep focus on their core business. CRN’s MSP 500 list identifies the most groundbreaking managed service organizations, with advanced solutions that have endless potential for growth.

“E-Tech has been providing system support and information technology consulting services to its clients since 1991. Their strength and success is due to their close working relationship with each and every one of their clients – regardless of size,” said Bob Skelley, CEO of The Channel Company. “They design their services specifically to help their clients succeed in today’s complex business environment, keeping in mind their client’s goals, objectives and bottom lines. This made them a perfect fit for our Pioneer 250 list!”

This annual list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premises and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises, cloud-based security services.

“Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies,” said Bob Skelley. The companies on CRN’s 2019 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

The MSP500 list will be featured in the February 2019 issue of CRN and online at www.CRN.com/msp500.

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Serious Benefits of Hosting Your Website in Canada

By |2019-02-13T12:03:48-05:00February 13th, 2019|Hosting, Uncategorized|

Have you ever wondered, “Does it really matter where my website is hosted?” the answer to this is a short and simple “Yes!”

Wherever you choose to host your website, you are also choosing where to store your website’s data. Before diving into this let’s look at what website hosting really means.

Website hosting is a service that allows organizations and individuals to post a website or web pages onto the Internet. A website hosting service provider is a business that provides the technologies and services needed for the website or webpage to be viewed by the public.

Websites are hosted or stored on servers, and when internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser. [1]

When you choose a hosting provider to host your website you should always ask the question, “where is my data actually being stored?” This should make you think about the benefits of where your data is being stored.

Here are some of the main benefits and security reasons on why a Canadian company should host their site in Canada.

Privacy:

Storing your data in the cloud is one thing, but where the server is located is another. Your websites, databases and emails are governed by the laws of where the server is located, i.e. Servers in Canada fall under the Canadian legal system, Personal Information Protection and Electronic Documents Act (PIPEDA). This is where private information on hosted servers is strictly regulated with laws designed to protect sensitive and personal data.

Unlike Canada, servers in the United States fall under the legal system, Patriot Act where the United States government can legally access any data, block you from your data, and monitor your communications if your activity is deemed suspicious. Even if you are a Canadian citizen, if your website is hosted in the United States, then you are subject to their laws and regulations.

The benefit of Canada? It is one of the strictest countries in the world when it comes to managing personal data and information. Compared to other countries, Canada places personal security as a higher priority and it is regarded as an essential right.

Pricing:

In the past, Canadian based clients may have chosen United States based hosting providers because they were a bit cheaper and cost was their primary concern. Nowadays, with the expansion of data center space in Canada, pricing is now relatable!

In addition to this, when choosing a Canadian based hosting provider, you are generally also billed in Canadian dollars – saving you several currency conversion fees.

Search Engine Optimization (SEO):

SEO is about more than keywords and content optimization. It’s about who you host with as well. If you’re looking to increase your presence in a certain country like Canada, then hosting your website in Canada is a good option. By choosing a hosting provider where your information is stored in Canada, you will automatically get a Canadian IP address.

As an example, when someone in Canada goes on google to search for hosting, it will automatically load Canadian IP addresses that are near to where you’re searching from, affecting your local Google rankings if your data is stored close-by.

Having a website hosted in Canada will increase your search relevancy within Canadian-based search results and increase Canadian traffic. You will have a much greater chance of being found on google if you are hosted with a provider in Canada.

Improved performance:

Believe it or not, the distance between the server and the computer that is loading the website will make a difference. If your target audience is Canada, then a Canadian based service provider will decrease your website’s load time and improve the amount of time people stay on your website.

It is proven that the longer a person waits for your website to load, the quicker they are to bounce off your website and never return. Load speed time is very important for your business’ SEO, especially with the faster technology getting released seemingly everyday.

In fact, we have become impatient with our technology that if your pages take longer than 3 seconds to load, most people will exit the page. The closer your data and online information is to you and your customers, the better your site load will be. Remember that fast websites are always better.

Security:

It’s important to feel secure about where your information is stored and to know that the data centers that your hosting provider are using are secure as well. Before picking a hosting provider, you should be asking about daily backups & restore points, continuous uptime, and they should also be up to date with valid Secure Sockets Layer (SSL) certificates[2] so that customers trust going on to your website.

If anything were to happen, it is ideal to have a hosting provider that is located close to you.

Another thing to look at is making sure you have distributed denial-of-service (DDoS) protection[3], and a business continuity plan in the event that those servers fail.

It is very important to choose the company you are hosting with very carefully, and to consider where your information is being stored. You must look at all aspects. If the location is not in the same country in which you are trying to target your customers, your at risk for privacy & security concerns, as well as lower SEO and worse website performance.

Are you looking for a Canadian-based hosting provider? Check out our Hosting Services page for more information.

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