IT Consulting
Our Consulting Roots
Our roots started back in 1991 as a computer consulting firm offering full-service consulting on information technology and its applications to business solutions. We now provide IT support and consulting services to over 100+ companies across North America. If you are on the fence about which parts of your organization should be run with in-house IT Support versus outsourced IT Support, our consultants are your 1-stop-shop to help you come to the best decision for your organization. We are confident that combined with the high quality of our technical services we perform, our proven structured approach, and experienced engagement team, we will provide the best value to your organization.
What can you Expect from us
We have assembled a team of experts who possess the skills and knowledge required to assist our clients. Our team is dedicated to staying up to date on technological advancements, consistently enhancing their proficiency by maintaining and building on industry-recognized certifications.
Having someone 24/7 available at your organization as your first line of defense is difficult. With us you can have 24/7 access to our team of experienced technicians to fix your problem in the shortest amount of time possible. We service all 365 days of the year including the holidays.
We can travel straight to your door and provide on-site assistance, or we are available remotely for fast solutions. Our experts are available to serve you on an hourly basis and we either bill you monthly or on a block time basis.
All business operations and previous solutions have room to be optimized. You can ask us questions about any problem. We are open-minded and can come up with unique solutions for your organization.
Sometimes you don’t need an IT consultant in your organization, you can outsource, and this saves you on the labour costs. We could also help you change your business operations to help free up resources.
Before any support request is completed, we can budget and plan any costs for your organization. We know budgeting is important so that you can ensure there are no surprises with costs.How we can Help you
Infrastructure Support
Acquisition and Mergers
Security Emergency
Infrastructure Support
Acquisition and Mergers
Security Emergency
Remote IT Support
Even from far away
We can provide IT support and consulting services remotely. Our remote tools are a convenient way to allow on demand services of one of our highly trained technical support agents to connect with you and your individual devices and workstations, computers, servers, and networks without them ever leaving our office. We can setup infrastructure, reboot, restart, and shutdown your servers. This saves you critical minutes of waiting for someone to arrive on-site for an evaluation. Remote support provides near instant response while reducing overall support costs. This is a fast and cost-effective service that is convenient for you and leaves your business uninterrupted. Save time and money by letting us be your virtual support team. If you already have an on-site IT department, we can assist them in completing more complicated tasks and let them get back to the day-to-day IT operations.
On-Site IT Support
Knocking at your door
We also provide IT support and consulting services on-site. In certain cases, it’s better to send one of our highly trained technical support agents to you in person to explain physical details about a project, or assist with an emergency, or to do an assessment. We supply and install new equipment and software and offer system maintenance services for both existing and new hardware and software. Our clients call upon our experienced technical staff to resolve complex configuration issues, design networks, troubleshoot technical difficulties, implement improved system performance, and perform system administration for our clients’ business operations. This will feel identical to the ideal Internal IT Team without the cost of salary, technical training, and learning through costly mistakes.
Managed Services Recommendation
Traditional IT support and consulting services are not always a perfect fit for every organization. If you anticipate you will use our support and consulting services frequently sometimes the better option is to move to a Managed Services model where almost everything is included and managed by us for a fixed rate per user.
